LEARN more about sexton roofing & siding

FREQUENTLY ASKED QUESTIONS

  • What services do you offer?

    We’re your home exterior experts offering: Roof replacement & repair, Vinyl Siding, Windows, Gutters, and Entry Doors.

  • What areas do you serve?

    We proudly serve our  western Massachusetts community in Franklin County, Hampden County, and Hampshire County. We also serve northern Tolland County and northern Hartford County in Connecticut. 


  • Do you do work year-round?

    Yes, we work whenever the weather permits us, including winter.

  • How do I know your company is trustworthy?

    With 40+ years of experience in the roofing & siding industry, our team has built a strong reputation for integrity, professionalism, and customer care. We are fully licensed, insured, and compliant with all local permitting and regulations. We encourage you to read our customer reviews, ask for references, and speak with our team to feel confident in your choice.


  • What types of roofs do you work on?

    We work on asphalt shingles, standing seam metal, corrugated metal, EPDM, and asphalt rolled roofing on residential and commercial properties.


  • How long will my roofing/siding/window project take?

    The timeline depends on the size and complexity of the project, weather conditions, and material availability. After your estimate, we provide a clear schedule so you know when work will start and finish. Typically, installation of a roof or window replacement project will take 1-2 days while a full siding replacement could take 1-3 weeks. Our team works efficiently without sacrificing quality, and we keep you updated throughout the process.

  • Is your work warranteed & guaranteed?

    Absolutely. We offer standard and premium manufacturer warranties built into our options as well as two tiers of craftsmanship warranties. 


    In addition to warranties all of our work is backed by our four guarantees that demonstrate how we stand behind our work leading to your 100% satisfaction. Ask any of our specialists and they will be happy to walk you through each one. 


  • How long should my asphalt-shingled roof last in Western Mass?

    There are many factors that affect your roof's lifespan. Due to harsh winters and the warm summer months we experience you should expect 15-25 years out of an asphalt shingled roof in this climate. Factors that could impact your lifespan are proper installation and adequate ventilation. We offer multiple options tailored to your home’s needs.


  • When should I get my roof inspected?

    If you’re notice any of the following: Excess buildup of granules in your gutter or around the home; white fiberglass on the edges of the shingles (they may be shiny in sunlight); lifting or curling of the shingles; nails popping through; excessive wear or fading; excessive black streaking (algae); moisture buildup or organic growth in the attic; if your roof is over 20 years; and of course, if you have a leak!


    It can be beneficial to get a full attic and roof inspection once every 1-2 years, after your roof's age has reached 10+ years. We offer inspection services, where we give a thorough assessment of your roof condition with photo documentation to let you know how much lifespan your roof has left. If minor repairs can be done to extend the life of the roof, they will be caught by the inspection team and can be addressed before larger issues arise

  • What type of siding do you offer?

    We install Vinyl siding in multiple styles and colors to match your aesthetic. 

  • Can siding be installed over existing siding?

    Sometimes, but a full tear-off is recommended to inspect for hidden moisture damage.

  • How do I know when I need to replace my siding?

    Common signs your siding needs to be replaced include: cracks, warping, or loose panels; fading or peeling paint; mold, mildew, or rot; higher energy bills; and interior moisture or wall damage.

  • How do I know when I need to replace my windows?

    Signs you should replace your windows include: drafts or cold air; condensation between panes; difficulty opening/closing; rising heating/cooling bills; rotting window frames.

  • How do I know when I should replace my exterior door?

    You should consider replacing your exterior door if you notice drafts, difficulty locking, warping or rot, visible gaps, or security concerns.

  • Why are gutters important?

    Gutters are important because they protect your Roof, Foundation, Siding, and Landscaping. They direct water away from your home to prevent costly damage.

  • How do I know if I need new gutters?

    Signs that show you need new gutters include: sagging or pulling away, leaks at seams, rust or cracks, and water pooling near the foundation.

  • How much will my project cost?

    Every home and project is unique, so we provide a detailed estimate after an in-person inspection. Your estimate will include materials, labor, permits, and any other necessary costs. We pride ourselves on transparency—there are no hidden fees, and we’ll walk you through each line item so you fully understand your investment.

  • Do you offer financing?

    Yes, financing may be available to help spread out the cost for roofing or exterior projects. Ask your Home Improvement Specialist for more information.

  • Can I stay in my home during a home improvement project?

    Yes, we try our best not to interrupt your routine. Since most of our projects take 1-2 days to complete, most homeowners remain in their homes during their project. Siding projects will likely take longer, 1-3 weeks depending on size. You can expect loud noise and activity outside all day, so be aware for sensitive pets or zoom calls. Our project managers or site foremen will be on site during projects and can help you get in and out of the home safely when needed. 

Call us today to get started with an estimate for your roofing repair or installation project.
SEXTON ROOFING & SIDING SERVICE AREA

SEXTON ROOFING & SIDING SERVICE AREA

Located in the heart of the Pioneer Valley, we are proud to service Franklin, Hampshire and Hampden Counties here in Western Massachusetts. Headquartered in West Hatfield, we have client in Amherst, Northampton, Greenfield, South Hadley, Chicopee, Shelburne Falls, Colrain, Easthampton, Springfield, and more! We also serve Tolland and Northern Hartford counties. Wonder if we provide service in your area? Contact us today!

From the Blog

Attic Ventilation
March 7, 2026
Proper roof ventilation extends roof life and prevents moisture damage. Learn why it matters for homeowners in Western Massachusetts.
By Tim Wilde February 9, 2026
Have you ever had a roofer tell you your roof was installed incorrectly? Have you ever had a shingle fall off your roof, but your roof is less than 15 years old? How can a roof be installed incorrectly, and how can a roofer determine that? To answer that, let's talk first about how a shingle is created. Modern architectural shingles (shown here),
asphalt shingle
January 27, 2026
Have you ever wondered what an asphalt shingle is actually made of? No? Come on, just play along for a moment. You might be surprised by how helpful this is, especially when you’re talking to a roofer or trying to make decisions for your own home project. Who knows, maybe you’ll become a roofing expert one day! (Okay… probably not. But you will feel a lot more confident after this.) Let’s take a quick look at what goes into a typical architectural asphalt shingle. Each layer plays an important role: A fiberglass mat An asphalt coating Protective granules A sealant strip Now let’s break it down in a way that actually makes sense. 1. The Core: Fiberglass Mat At the heart of the shingle is the fiberglass mat—the foundation everything else attaches to. Think of it like the shingle’s skeleton. It gives the shingle its shape, strength, and flexibility so it can handle wind, movement, and the changing seasons. But while the fiberglass mat is strong, it can’t stop water on its own. That brings us to the next, and arguably most important, layer. 2. The Waterproofing: Asphalt Coating The fiberglass mat is coated with asphalt on both sides, creating a sort of asphalt “sandwich.” This is the true workhorse of the shingle. Asphalt delivers the waterproofing, protects against hail and debris, and holds everything else together. If the fiberglass is the skeleton, asphalt is the muscle. The only downside? Asphalt ages. Sunlight (especially UV rays) slowly breaks down the chemical binders, and daily temperature swings cause expansion and contraction. Over time, that leads to cracking. Fortunately, the next layer helps protect it. 3. UV Protection & Color: Granules Those colorful little granules on the surface aren’t just for looks. They’re crushed stone coated with ceramic pigments, and they act like sunscreen for the asphalt underneath. They absorb and deflect UV rays, dramatically slowing down the aging process. As a bonus, they give shingles their color. If you’ve ever cleaned your gutters and noticed those little rocks collecting at the bottom, those are the granules doing their thing. 4. The Sealant Strip On the underside of each shingle is a small strip of black sealant. It may look insignificant, but it’s one of the most important parts of the system. Once installed and warmed by the sun, this strip bonds the shingles together, helps seal the nails below, and creates a watertight, wind‑resistant layer. Small strip, huge impact. Here is a photo from the IKO website, www.iko.com 
Show More
Attic Ventilation
March 7, 2026
Proper roof ventilation extends roof life and prevents moisture damage. Learn why it matters for homeowners in Western Massachusetts.
By Tim Wilde February 9, 2026
Have you ever had a roofer tell you your roof was installed incorrectly? Have you ever had a shingle fall off your roof, but your roof is less than 15 years old? How can a roof be installed incorrectly, and how can a roofer determine that? To answer that, let's talk first about how a shingle is created. Modern architectural shingles (shown here),
Show More